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Privacy Policy

Last Updated: February 5, 2026

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At Crossy’s Valeting, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or book our services in Towcester and the surrounding areas.

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1. Information We Collect

We only collect the information necessary to provide you with a top-tier valeting service. This may include:

  • Contact Details: Name, email address, and phone number.

  • Service Location: Your home or business address where the valeting will take place.

  • Vehicle Details: Make, model, and registration number.

  • Communication: Any details you provide via our contact form or when booking.

 

2. How We Use Your Information

We use your data to:

  • Schedule and confirm your valeting appointments.

  • Provide quotes and process payments.

  • Send service reminders or updates regarding your booking.

  • Improve our services based on your feedback.

 

3. Sharing Your Data

We never sell your personal data to third parties. We only share information when necessary to run our business, such as:

  • Payment Processors: To securely handle transactions.

  • Legal Obligations: If required by UK law or to protect our legal rights.

 

4. Data Security

We use appropriate technical and organisational measures to keep your information safe from unauthorised access or disclosure. Whether it’s your phone number or your driveway address, we treat it with respect.

 

5. Your Rights

Under the UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you.

  • Request that we correct any inaccuracies.

  • Request that we delete your data (the "right to be forgotten").

  • Withdraw your consent for marketing at any time.

 

6. Cookies

Our website may use "cookies" to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some parts of the site may not function perfectly as a result.

 

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Crossy’s Valeting Towcester, Northamptonshire

Email: crossysvaleting@yahoo.com or Phone: 07957 094 854

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